Marketplace case study
Building TEWORA, a marketplace for skilled professionals
We took TEWORA from concept to a launched two-sided mobile marketplace that connects customers with verified skilled professionals.
- Product strategy
- Design
- iOS & Android
TEWORA
Product strategy · Design · iOS & Android
Context
The challenge
Hiring a skilled tradesperson usually comes down to word of mouth, with no verification and no recourse if the work is poor. TEWORA set out to fix that with a marketplace built on verified profiles, clear pricing, in-app booking and accountability on both sides.
What we did
Our approach
We scoped the smallest version that could prove the model, designed both sides of the marketplace, the customer app and the professional app, and built native apps for iOS and Android with booking, payments, ratings and a back office for the TEWORA team. A small senior team worked closely with their people, shipped in small increments, and handed over a codebase and documentation their team can maintain.
- iOS and Android apps for customers
- A dedicated app for professionals
- In-app booking, payments and reviews
- An operations and dispute-handling dashboard
Result
The outcome
Customers book verified professionals in the app, pay through it and rate the work. Professionals get a steady channel of jobs. TEWORA's team runs the marketplace and handles disputes from an operations dashboard.
On this project
Services we brought
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