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Leadership development case study

Turning FLO Consulting's methodology into a product

We helped FLO Consulting turn its leadership development methodology into a platform that participants and facilitators use to run programmes.

  • Product strategy
  • Design
  • Web & mobile

Context

The challenge

FLO's leadership programmes ran on facilitators, worksheets and email. To reach more organisations without diluting the experience, the methodology needed to become software: assessments, programme delivery, and progress that both participants and facilitators could see.

What we did

Our approach

We started with strategy, deciding which parts of the methodology became product, then designed the participant and facilitator experiences and built a web platform with a companion mobile app for participants to use between sessions. A small senior team worked closely with their people, shipped in small increments, and handed over a codebase and documentation their team can maintain.

  • A facilitator web platform
  • A participant mobile app
  • Assessments and programme content delivery
  • Cohort and progress tracking

Result

The outcome

FLO delivers programmes through the platform. Participants complete assessments and activities on mobile between sessions, and facilitators track cohorts and progress in one view.

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